Shopee has a network error, does not send the verification code to the seller and how to fix it

Shopee has a network error, not sending verification codes to users is a case we sometimes encounter when we log into Shopee to shop or need to post a hot hit product, which will cause a lot of trouble. for us, right?

Don’t worry about this article, let’s join Digital by Rick to find out the cause and how to fix it.

Shopee has a network error, can’t log in Shopee

There are quite a few subjective and objective reasons why we can’t log in to Shopee or get an error. These include the following main reasons:

  1. Shopee has a network error, a problem with the network connection of the phone, computer (3g/4g), or optical cable problem.
  2. Shopee is experiencing a system error.
  3. Shopee Account violating the policy is locked.
  4. Users have not updated to the new version of Shopee to fix bugs

The way to fix the above problems is quite simple

Here, I will guide beans a few basic fixes to quickly solve the above problems

Shopee has a network error, a problem with the network connection of the phone, computer (3g/4g), or optical cable problem.

Often, this phenomenon is not only Shopee can not access, but applications and software with internet connection all have problems

Shopee bị lỗi mạng

How to fix:

  • Turn on and off your home’s Wifi/internet line
  • Restart phone, check capacity 3g/4g

Shopee is having a system error

This error is directly from Shopee’s side, so everyone can’t get in

Shopee bị lỗi mạng

How to fix:

  • Waiting for the Shopee side to handle the error usually falls in about 15-30 minutes, then you can log back in normally

Shopee Account violating policy is locked

When logging into the application, I received Shopee’s notification and was logged out.

Shopee bị lỗi mạng

How to fix:

  • Call Hotline 19001221.
  • Send email to support@shopee.vn.
  • Live chat on Shopee fan page on Facebook

Users have not updated to the new version of Shopee

Same as above when logging in and being logged out immediately, but sometimes accompanied by a message that forces us to update.

Shopee bị lỗi mạng

How to fix:

  • Visit CH Play or App Store to update the latest version for Shopee

Shopee does not send verification code

When we encounter this error, most of the time it is because we don’t know how Shopee works, so an error occurs.
Here is how to fix each error cause one by one, readers to apply when encountering!

Verification code request failed

You have requested to submit the code too many times. To avoid fraudsters stealing information.

shopee không gửi mã xác minh

How to fix:

  • Wait about 30 minutes for Shopee to resend the code again

Received the verification code via text message but could not enter the verification code

How to fix :

  • Restart the phone then re-login the verification code

Shopee does not send verification code

Shopee bị lỗi mạng

How to fix:

  • Enter your phone number correctly to register Shopee
  • Try logging in with Facebook/Gmail.
Note:
Shopee account not logged in for more than 180 days
Use a new device to log in  (device that has never been logged into Shopee account)
Then let’s contact Shopee Customer Service: :19001221 to solve it

Good luck! Read more articles about selling on Shopee to grasp the necessary information!

 

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