Shopee has a network error, not sending verification codes to users is a case we sometimes encounter when we log into Shopee to shop or need to post a hot hit product, which will cause a lot of trouble. for us, right?
Don’t worry about this article, let’s join Digital by Rick to find out the cause and how to fix it.
Shopee has a network error, can’t log in Shopee
There are quite a few subjective and objective reasons why we can’t log in to Shopee or get an error. These include the following main reasons:
- Shopee has a network error, a problem with the network connection of the phone, computer (3g/4g), or optical cable problem.
- Shopee is experiencing a system error.
- Shopee Account violating the policy is locked.
- Users have not updated to the new version of Shopee to fix bugs
The way to fix the above problems is quite simple
Shopee has a network error, a problem with the network connection of the phone, computer (3g/4g), or optical cable problem.
How to fix:
- Turn on and off your home’s Wifi/internet line
- Restart phone, check capacity 3g/4g
Shopee is having a system error
This error is directly from Shopee’s side, so everyone can’t get in
How to fix:
- Waiting for the Shopee side to handle the error usually falls in about 15-30 minutes, then you can log back in normally
Shopee Account violating policy is locked
When logging into the application, I received Shopee’s notification and was logged out.
How to fix:
- Call Hotline 19001221.
- Send email to support@shopee.vn.
- Live chat on Shopee fan page on Facebook
Users have not updated to the new version of Shopee
How to fix:
- Visit CH Play or App Store to update the latest version for Shopee
Shopee does not send verification code
Verification code request failed
How to fix:
- Wait about 30 minutes for Shopee to resend the code again
Received the verification code via text message but could not enter the verification code
How to fix :
- Restart the phone then re-login the verification code
Shopee does not send verification code
How to fix:
- Enter your phone number correctly to register Shopee
- Try logging in with Facebook/Gmail.
Note:Shopee account not logged in for more than 180 daysUse a new device to log in (device that has never been logged into Shopee account)Then let’s contact Shopee Customer Service: :19001221 to solve it
Good luck! Read more articles about selling on Shopee to grasp the necessary information!

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