This phone number has been registered with Shopee, which you will often encounter when registering shopee on your phone or computer.
Join Digital by Rick to find out why we get this error!
Cause 1: Have you ever used this phone number to register for a shop?
This is because in the past you have used your phone number to register for shopee but you don’t remember the password or when you registered!
How to fix: Retrieve forgotten password
Step 1: Open Shopee App or visit Shopee Website
Step 2: Select “Forgot Password”
How to fix: Register with a new phone number
Step 2: Enter your phone number and press “Continue”
Step 3: Enter the verification code sent to the phone number you entered
Step 4: Enter the Username and Password you want to use for your Shopee account > click Register
Cause 2: Someone used your phone number to register shopee
This is a very rare case, although there are a few vendors who have had similar cases.
This is in case someone familiar has used your phone number to temporarily register on shopee, this action needs to get OTP (message code) from your phone to activate the account.
Please remember carefully to see if anyone borrowed your phone number to register for a shopee account and then contact them to resolve.
However, this happens very rarely 😀